Involved in a Car Crash? Here’s What to Do

A sudden car crash will shock your routine, and come with lots of medical bills, calls, and questions. What are some easy things you can do after a car crash that will improve your odds of a successful civil injury claim? The steps listed below may help you protect your health, your evidence, and your rights.

Call 911 When the Law Requires It

If anyone is hurt or if total damage appears to be $1,000 or more, they must notify law enforcement right away. In a city, call the local police. Otherwise, contact the county sheriff or the nearest West Virginia State Police office, and record the report number before you leave the scene. According to West Virginia Code § 17C-4-6, immediate notification is required in these situations.

Get Medical Care the Same Day and Keep Records

Injured victims may accept emergency medical services (EMS) if offered, or visit an urgent care facility or an emergency department on the same day. Describe every symptom. Save discharge papers, imaging reports, prescriptions, and after-visit summaries in one folder. Consistent medical notes help connect the crash to the injuries, which is crucial for securing damages.

Document The Scene While the Details Are Fresh

Use a phone or other camera to photograph the vehicle’s position, damage, skid marks, weather conditions, road surface, and lighting. You should also photograph the license plates, licenses, and insurance cards, and ask witnesses for names and phone numbers. Note any nearby cameras so footage of the crash may be preserved without delay.

Exchange Information and Keep Statements Short

Share names, addresses, driver’s license numbers, and insurance details. Stay calm and stick to facts. Do not argue about fault or apologize. Short, accurate statements help avoid confusion later.

Notify Your Insurer, But Set Boundaries

Report the crash promptly, and provide the basics and the report number. Decline a recorded statement until you understand your injuries and your rights. Save all letters and emails, keeping a call log with dates, names, and short summaries.

Track Bills, Mileage, and Missed Work

Create a simple file for bills, receipts, therapy notes, and medication costs. Keep your pay stubs, schedules, and letters from your supervisor that document lost income. A short symptom journal may help explain pain, sleep issues, and limits on daily tasks that you are experiencing.

Mind Your Social Media

Tighten your privacy settings and avoid posts about the crash, your activities, or any travel. Insurers will review public content and may try to use it against you.

Know Your Deadline to File

Most car crash lawsuits in West Virginia must be filed within two years of the crash. Missing the deadline may put a claim at risk of denial. According to West Virginia Code § 55-2-12, actions for damages for injuries must be brought within two years.

Consider Early Legal Help

We may send preservation letters, request video footage, and handle adjusters while you focus on treatment. We explain each step in plain language and set clear timelines, and a steady process helps you avoid mistakes that create delays.

Call Us and Learn What To Do If You Are Involved in a Motor Vehicle Crash

Contact Jan Dils, Attorneys at Law for a free consultation when you are involved in a car crash and need guidance on what to do. Our goal is to provide advice, prompt communication, and a plan tailored to your goals. The initial minutes and hours after a crash are where cases can be won or lost, so take our advice and put your yourself in the best position to secure compensation.