Leads Specialist

Description

Our firm has been helping our clients fight for disability benefits since 1994. We’re a mission-driven team who work tirelessly to represent each of our clients with care. We’re dedicated to continuous growth to improve our client service. Our firm is seeking an energetic, dependable individual to join our Leads team.

Job Description

The primary responsibilities of a Leads Specialist are to discuss eligibility requirements and collect initial information from potential new clients gained through the internet, as well as traditional methods. A Leads Specialist contacts potential new clients through the telephone or email, educates clients regarding the disability claim process, and schedules appointments. The job incumbent must possess excellent communication skills, demonstrate compassion and professionalism, be accountable, detail oriented, and able to instill client loyalty and trust in a high volume environment.

Responsibilities Include:

  • Entering all leads and contacting potential new clients (PNC) in a timely manner.
  • Entering information into case management database.
  • Setting application appointments with SSA/VA for prospective clients who have not yet applied.
  • Tracking client packets using data tracking tools.
  • Scheduling, rescheduling, and canceling client intake appointments.
  • Filing disputes with third party lead providers regarding discrepancies or inappropriate leads.
  • Communicating with supervisors when a case evaluation review is necessary.
  • Reporting productivity numbers daily.

 

Benefits:

  • Health, Vision, Dental, and Life insurance.
  • Paid holidays.
  • 401(k) Retirement plan with 3% match.
  • 80 hours of paid-time-off annually.
  • Gym membership reimbursement.

 

Job Type: Full-time

Pay: $13.26 – $17.14 per hour


    Our Reviews

    review You couldn't ask to work at a better place than Jan Dils Law Firm !! Jan truly cares about her employees and strives to do...
    rating
    J
    Jan Dils Cares About You!!
    review Flexibility. Family Atmosphere. Culture. Advancement Opportunities. You really can't get much better than Jan Dils. Not only does the firm care about their clients, but...
    rating
    D
    Don’t Pass This Opportunity Up!
    review My favorite part of the job is our purpose; being able to make a difference to someone who may be in need. I enjoy getting...
    rating
    I
    If passion and purpose are your thing, look no further!
    review Pros: There are five core values that our firm bases all decisions from and continues to execute daily in and out of work. Strong work...
    rating
    B
    Best Employer Ever!
    review The work is rewarding. Pay and benefits are above average. The atmosphere is inclusive and there is always some form of community engagement. It would...
    rating
    I
    I could not imagine working anywhere else!
    review I'm pretty well given the freedom to do my job as I see fit. We meet weekly/biweekly for 1:1 meetings to discuss weekly/monthly objectives and...
    rating
    C
    Continuous helpful feedback. Great place to work. Love my job!
    review Working at Jan Dils Attorneys at Law is one of the most rewarding jobs I’ve ever had. Management is uplifting and encouraging as well as...
    rating
    H
    Hands down – best place to work!
    review I've worked for this firm for a few years now, and I felt the need to write a review simply because I continue to be...
    rating
    P
    People First
    We Won't Take “NO” for an Answer®

    To Schedule an Appointment, Call Us Toll Free At 1.877.526.3457. Or, Send Us an E-mail for a Prompt Response.

    Jan Dils, Attorneys at Law

    Jan Dils, Attorneys at Law
    N/a