Case Manager

Description

 

Our firm has been helping our clients fight for disability benefits since 1994. We’re a mission-driven team who work tirelessly to represent each of our clients with care. We’re dedicated to continuous growth to improve our client service. Our firm is seeking an energetic, dependable individual to join our Case Management team.

A Case Manager is responsible for assisting new and existing Social Security or Veteran clients with their legal disability claim over the telephone. The position requires a compassionate individual to help clients understand the requirements and status of their legal case. A Case Manager must be able to build client loyalty and trust by providing high quality technical services in a high-volume environment. This client-centered position requires effective communication skills and a high level of accountability.

 

Responsibilities Include:

  • Assisting client requests via telephone
  • Assisting clients with completing forms
  • Educating clients regarding disability claim process over the telephone
  • Responding to client’s emails/correspondence
  • Reviewing cases to identify issues and ensure the case is progressing
  • Meeting with clients in person as needed
  • Processing client mail and documents in a timely manner
  • Submitting any needed forms/reports to the Veterans Administration or Social Security Administration and other related agencies
  • Conducting Initial Contact Calls to clients
  • Developing case strategies in an attempt to guide the claim to a favorable decision
  • Meeting assigned goals while maintaining quality
  • Returning all voicemails by the end the business day or within 24 hours

 

Benefits:

  • Health, Vision, Dental, and Life insurance.
  • Paid holidays.
  • 401(k) Retirement plan with 3% match.
  • 80 hours of paid-time-off annually.
  • Gym membership reimbursement

 


    Our Reviews

    review “Prior to coming to Jan Dils’ office for help with my SSD claim, my case had been turned down by other attorneys and I felt...
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    C
    Chuck
    review I would recommend Jan Dils to anyone who is trying to get their social security benefits. My lawyer knew the process and what was needed...
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    D
    Doug
    review "They did all the real work. When I showed up at my hearing, my lawyer was so prepared with my medical information and my case....
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    B
    Brian
    review "My experience with Jan Dils and her team has extended a few years now but has been the most wonderful experience I have had. I...
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    Yvonne
    review "They helped so much and were always available when I had any questions!! Thank you, Jan Dils!!"
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    Tricia
    review "Seamless flawless experience from start to finish. Anytime that we called to ask a question we felt like they were expecting and wanting our call....
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    Rich
    review “May God bless you and your efforts in helping others obtain justice.”
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    Dan
    review “I just wanted to thank you for all your help and for being so kind. I really appreciate everything you and your staff have done...
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    B
    Becky
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    Jan Dils, Attorneys at Law

    Jan Dils, Attorneys at Law
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